Terms of Service

1. Overview of spoc.ai
spoc.ai Ltd is an Australian-based company providing a digital toolset for the healthcare industry. We are a technology provider, not a medical service, and we do not oversee or edit the contents provided by medical professionals on our platform.

2. Key Terms
Specific terms used throughout this agreement are defined within this section.

3. User Accounts
To access our features, you must set up an account. Patient access is granted exclusively through invitations from their respective healthcare providers.

4. Responsibilities of the User
Both patients and medical staff are responsible for the validity of the information they provide. Medical professionals are solely responsible for managing and overseeing patient programs.

5. Data Handling and Ownership
Healthcare providers serve as the primary controllers of the data. Any patient health information is only shared when explicit permission has been given.

6. Communications
spoc.ai may reach out to users to provide updates on our services or to address specific support requests.

7. Lawful Use
All users are required to follow applicable laws and must use the platform for its intended purposes without engaging in any prohibited activities.

8. Authorized Third Parties
We may collaborate with vetted third-party partners to support our operations, ensuring they are contractually bound to maintain data security.

9. Suspending Access
spoc.ai reserves the right to limit or end account access if these terms are violated.

10. Updates to Terms
These terms may be revised periodically. If you continue to use our platform after changes are made, it signifies your agreement to the updated terms.