Cookie Policy

1. Definition of Cookies
Cookies are minor data files saved to your device by websites. They serve various purposes such as managing login sessions, analyzing site traffic, and tailoring your user experience.

2. Categories of Cookies We Use
– Essential Cookies: These are managed by spoc.ai directly and are necessary for things like keeping you logged in.
– Analytical Cookies: We use services like Google Analytics to understand how our platform is being used.

3. Managing Your Preferences
You have the choice to adjust your browser settings to block or delete cookies. Please be aware that disabling cookies might impact the performance or features of our service.

4. External Service Providers
spoc.ai uses third-party tools like Customer.io to analyze how healthcare professionals interact with our platform. We do not share any patient data with these services. We may share limited professional data, such as your email address and when you joined, to help us analyze trends and communicate with you through the platform or via email. Peaberry Software, Inc. (Customer.io) is based in the U.S., and we maintain appropriate data protection agreements to ensure your privacy.

5. Data Shared via Cookies
We only share non-sensitive information related to your provider account (e.g., your email and registration date) through these tracking methods.

6. Get in Touch
If you have questions regarding our use of cookies, please contact us at support@spoc.ai