Workplace Injury Triage Platform

The Future of Workplace Musculoskeletal Injury Response

AI-powered injury management platform that reduces workers' compensation claims, lowers costs, and enables real-time early intervention.

Most musculoskeletal injuries don't become expensive because they're severe.
They become expensive because they're delayed.

spoc.ai is a 24/7 AI-powered MSK triage and early intervention platform that reduces injury costs, improves reporting speed, and drives faster return to work.

45%
MSK claim frequency
30%
Lost time injuries
>3:1
ROI
<4min
Instant triage
Built For
Safety & HSE Leaders Operations Teams HR, Risk & RTW Finance & Claims Leaders Innovation & Transformation Teams

What You Get

Immediate triage at first contact. Consistent outcomes across every site.

Instant MSK Triage at First Contact

Worker consultation takes as little as 4 minutes — no paperwork, no delays, no supervisor bottleneck. Available 24/7.

Clinical Escalation Within Minutes

Clinical escalation within minutes when needed. Workers connect to a clinician with full session context already loaded. Same response at 2AM as at 2PM.

Consistent Decision-Making Across Sites

Standardised triage removes subjective response across supervisor shifts and states – defensible and scalable.

Measurable Cost Reduction

Reduce claim frequency, lower claim severity, and cut unnecessary treatment spend. Tracked and reported in real time.

We Help You Win the First 24 Hours

The outcome of an injury can be determined in the first 5 minutes. We help you win the first 24 hours, resolving the majority of cases instantly, not weeks later.

Unlike traditional injury reporting systems, Spoc AI acts before a claim occurs, not after.

Worker Reports Instantly < 4 min

No paperwork. No delays. Immediate engagement via any device.

AI MSK Triage Begins < 4 min

Structured symptom intake ensures consistent, defensible decisions every time. 2M+ data points guide our clinically led consultation process.

Escalation and Early Intervention < 30 min

Low-risk: guided self-management. Moderate to high-risk: clinician escalation within minutes. Intervene in minutes, not days.

Logistics workers using spoc.ai on a smartphone in a warehouse

This Is Where Most Organisations Lose Control of Cost

Same injury. Different outcome — because the response is different.

BEFORE spoc.ai
  • Delayed reporting
  • Inconsistent advice
  • Minor injuries escalate
  • High claim costs
  • No visibility
AFTER spoc.ai
  • Instant triage
  • Standardised decisions
  • Early intervention
  • Controlled outcomes
  • Real-time insights

Same injury. Different outcome — because the response is different.

45%
Claim frequency reduction
42%
Claim severity reduction
30%
Lost time injury reduction
3:1+
Return on investment
Safety manager reviewing spoc.ai injury data on a tablet

spoc.ai has transformed how we manage workplace injuries across our manufacturing operations. Workers receive immediate guidance, supervisors have clearer direction, and escalation decisions are now consistent across every site.

We've seen faster reporting, better visibility, and a far more proactive approach to injury management.

Operations Manager — Global Manufacturing Company
Platform / Technology

Enterprise Workplace Injury Triage Platform

Every feature is built around one goal – intervene before a minor injury becomes a major claim.

24/7 MSK Triage

Immediate response at any hour, from any site.

Outcome: Faster reporting, fewer delays

24/7 Doctor Escalation in Under 30 Minutes

Clinical support routed with full injury context already loaded.

Outcome: Reduced injury severity

Structured Symptom Intake

Standardised questions remove guesswork across every site.

Outcome: Consistency and defensible decisions

MSK-Specific Logic

MSK-specific, built on 2,000,000+ validated data points and a RAG framework.

Outcome: Accurate guidance and better outcomes

Real-Time Reporting

Full injury visibility across all sites, all shifts, instantly.

Outcome: Faster decisions and risk control

Human + AI Model

AI triage backed by qualified clinician oversight — not AI alone.

Outcome: Trust and higher workforce adoption

Clinical Process

Designed Around Clinical Trust

Worker consent, clinician oversight, and structured guidance — built in from the start.

Worker consent screen on spoc.ai — Do you consent to this assessment? Yes or No

Worker Consent, Every Time

Every session begins with explicit worker consent — reinforcing the medical nature of the process and ensuring full compliance before any assessment begins.

spoc.ai clinician in open blue shirt conducting a telehealth injury consultation

Clinician Oversight When It Counts

When escalation is needed, a qualified clinician joins within 30 minutes — with full session context already loaded. No lab coat. No guesswork. Just trusted clinical support, accessible 24/7.

Frequently Asked Questions

Everything you need to know before getting started.

What types of injuries does spoc.ai cover?

spoc.ai is purpose-built for musculoskeletal (MSK) injuries — strains, sprains, manual handling injuries, repetitive strain, and fatigue-related conditions. These account for the majority of workplace injury costs.

How quickly can we get started?

Most organisations are live within 4 weeks, however this can be expedited to 2 weeks. We offer a structured pilot that delivers measurable results before any long-term commitment is required.

Do workers need smartphones to use spoc.ai?

No. For environments where workers don't carry phones (manufacturing, construction, meatworks), safety leaders can report on behalf of their team.

Is spoc.ai compliant with Australian privacy law?

Yes. spoc.ai is fully Privacy Act compliant. Worker data is secure, auditable, and is never used to train external AI models.

Does spoc.ai align with local Workers Compensation, OSHA, and global workplace health and safety requirements?

Yes. spoc.ai is designed to support organisations operating across multiple states, regions, and countries by enabling consistent early injury reporting, triage, escalation, and documentation processes aligned to local workplace health and workers compensation frameworks.

The platform can support compliance obligations relating to:

  • Workers Compensation reporting requirements
  • OSHA and workplace safety standards
  • Early intervention and incident management processes
  • Record keeping and audit visibility
  • Regional escalation and notification workflows
  • Multi-site governance and reporting consistency

spoc.ai is configurable to support jurisdictional requirements across different operational environments while maintaining a standardised and defensible injury response process globally.

What ROI can we expect?

Organisations typically see a >3:1 ROI within the first year — with a 45% reduction in claim frequency, 42% reduction in claim severity, and 30% reduction in lost time injuries. Use our ROI calculator to model your specific numbers.

Workplace Injury Management Software for High-Risk Industries

Anywhere MSK injuries impact performance — spoc.ai delivers control.

Logistics & Warehousing Manufacturing Construction Transport & Fleet Mining & Resources Retail Distribution
Pricing

Simple, Transparent Pricing

Choose the plan that fits your organisation's size and needs

Tier 1

Small Teams

1 – 100 workers

$ 12

per user / month

Perfect for growing organisations

Get Started

Tier 3

Large Enterprise

500 – 1,000 workers

$ 6

per user / month

Best value for large-scale operations

Contact Us

Tier 4

National & Group

1,000+ workers

Custom

Tailored pricing & dedicated support

Contact Us

Please speak to the spoc.ai team to get a comprehensive pricing proposal tailored to your organisation.

What's the Difference?

Per User Pricing
$6 · $9 · $12 per user / month

Best for companies where workers carry smartphones and can report injuries directly through the mobile app.

  • Workers report injuries directly via mobile app
  • AI triage available 24/7 to all staff
  • Real-time notifications to safety teams
  • Full worker engagement and compliance tracking
Per Safety Leader Pricing
$90 · $135 · $180 per leader / month

Best where workers don't carry phones — manufacturing, construction, mining. Leaders report on behalf of their team.

  • Safety leaders report on behalf of up to 15 workers
  • Seasonal & temporary staff at no extra cost
  • Based on standard 15:1 staff-to-supervisor ratio
  • Cost-effective for high-turnover environments

See How Much MSK Injuries Are Costing You

Most organisations don't realise the true cost of poorly managed minor injuries — until they see the data.

Reduce claim escalation risk
Consistent triage across all sites
Real-time injury reporting visibility
Early intervention within minutes